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ORIGINAL ARTICLE
QUANTITATIVE METHODS FOR THE EVALUATION
OF INSTITUTIONAL WORK PERFORMANCE
BASED ON THE EXAMPLE OF CLEANING SERVICES MARKET
IN RUSSIA AND IN POLAND
| 1 | Pope John Paul II State School of Higher Education in Biała Podlaska/ Państwowa Szkoła Wyższa im. Papieża Jana Pawła II w Białej Podlaskiej |
| 2 | Brest State Technical University, Brest/ Brzeski Państwowy Uniwersytet Techniczny, Brześć |
CORRESPONDING AUTHOR
Marek Kuźmicki
Państwowa Szkoła Wyższa im. Papieża Jana Pawła II w Białej Podlaskiej, Wydział Nauk Ekonomicznych i Technicznych, ul. Sidorska 95/97, 21-500 Biała Podlaska,
Państwowa Szkoła Wyższa im. Papieża Jana Pawła II w Białej Podlaskiej, Wydział Nauk Ekonomicznych i Technicznych, ul. Sidorska 95/97, 21-500 Biała Podlaska,
Economic and Regional Studies 2018;11(3):119–128
KEYWORDS
ABSTRACT
Subject and purpose of work: The article compares cleaning services markets in Warsaw and
Moscow. The productivity of work is the subject of the research, but not in the traditional neoclassical
interpretation, but within the institutional economy. The aim of the article is to show new ways of
analyzing work productivity using institutional methodology. Materials and methods: The article uses
a conventional method, which is a combination of institutional and neoclassical methodology. It covers
sociological research tools and statistical methods of data processing used for quantitative analysis
as part of the institutional approach. Results: Similar parameters of human capital indicators were
obtained in the employees of both markets. The indicators of opportunism in the representatives of the
employees of the Moscow market are much higher, which significantly reduces the quantitative values
of the institutional work productivity in Eastern markets. Conclusions: In order to increase institutional
work productivity in Eastern European markets (Russia) and to reduce opportunistic behavior of
transaction participants, it is necessary to modernize institutional environment in these countries.
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